Shipping policy

At Kashmir Artisan House, our team take pride in serving our customers. Your products are delivered in the best condition and on time by collaborating with courier companies of high standards.

Please review our shipping policy outlined below:

1. Shipping Destinations:
We currently ship to most states in USA. However, there may be certain restrictions on specific products or destinations due to legal or logistical limitations. If you are unsure about shipping to your location, please contact our customer support team for assistance. (Currently we have stopped shipping to Canada/International due to recent changes in the USA commerce policies.)

2. Shipping Methods and Delivery Time:
We offer several shipping methods for your orders, including standard and expedited shipping options. The delivery time varies depending on the USPS zones within domestic destination and the selected shipping method. Estimated delivery times will be 7-14 business days.

3. Customs Duties and Taxes:
International orders to Canada may be subject to customs duties, taxes, and other fees levied by the destination country. These charges are the responsibility of the customer. They are NOT included in the shipping costs. Customs policies vary widely from country to country, so please check with your local customs office for more information about any potential fees.

4. Tracking Information:
As soon as your order ships, we shall send you the Shipping Tracking Information using which you can track your shipment and assess the approximate delivery time.

5. Order Changes and Cancellations:
Once an order has been placed, changes or cancellations may not be possible. If you need to make any modifications to your order, please contact our customer support team as soon as possible for assistance.